On a Mac, the unit will only be recognized in Apple System Profiler under Hardware -> USB and will not appear or mount in the Finder.

The unit is listed in Device Manager under “Disk Drives” as “Apple iPod USB Device.”

On a Windows PC, iPod shuffle will appear in My Computer as a “Removable Disk,” however the iPod shuffle volume will not mount correctly.

With the iPod shuffle switched on, pressing the Play button will cause amber and green LEDs to flash for a few seconds, and the unit will not play any music, nor can you sync music to it from iTunes.

Use the iPod shuffle Reset Utility to fix the following issues:

If you are not sure which iPod you have, see Apple Support document HT1353: Identifying different iPod models Any other iPod, including Second Generation iPod shuffle is not supported. IPod shuffle Reset Utility is only for First Generation 512MB and 1GB iPod shuffle. The restore process completely erases all music and data on iPod shuffle and reinstalls software version 1.1.5. The iPod shuffle Reset Utility restores First Generation iPod shuffle.

Users running Mac OS X 10.3.9 or later should download iPod Reset Utility 1.0 to restore an iPod shuffle.

For ipod download Sticky Previews 2.8